At Milldons, your satisfaction is important to us. If you’re not happy with your purchase, here is how refunds work:
1. Returns & Refunds Eligibility
Products may be returned within 14 days of delivery.
Items must be unused, unopened, and in original packaging.
Perishable or hygiene-sensitive products (like opened food or grooming items) cannot be returned.
2. Process for Refund
Contact us at contact@milldons.cc with your order number.
We’ll provide return instructions.
Once we receive and inspect your item, we’ll issue a refund to your original payment method within 7–10 business days.
3. Shipping Costs
Return shipping is the responsibility of the customer, unless the item was defective or incorrect.
Original shipping fees are non-refundable.
4. Exchanges
If you received a damaged or incorrect product, we’ll replace it at no extra cost.